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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Has Al

Has Al

August 21, 2024

4  out of  5
rating by Has Al
"Good customer service very friendly people and they know what they are doing, doing good job to keep the customers happy."
We responded:
"Thank you for your review. We strive to provide the best service possible and are glad to be able to help when we can. "
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Josh Frisch

August 5, 2024

5  out of  5
rating by Josh Frisch
"Always a great experience, punctual and knowledgeable."
We responded:
"Thanks for the review always great to talk with you!"
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M R

July 9, 2024

1  out of  5
rating by M R
"So frustrated all they want to tell me is to go look for another insurance provider. I have had an increase of over 300 dollars a month for insurance over the last 1 1/2 year. Cant change anything this is just what it it."
We responded:
"It is super frustrating when prices go up, I love to meet with people to see if we can change coverage or find discounts and would love to meet anytime. Unfortunately, we don't have any control on the pricing, and I do understand how hard price increases have been. "
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michelle w

June 27, 2024

5  out of  5
rating by michelle w
"Averee You are awesome. Thank you so much for all of your time these last couple of days it's so appreciated! You have answered every question ((and I had alot)) thank you thank you!!! 😊"
We responded:
"Thank you for the shout out to Averee! She truly is great and loves to help customers personalize their coverage and to help them understand what they are getting. "
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Adriano Salvador

June 19, 2024

5  out of  5
rating by Adriano Salvador
"I am very satisfied with Joseph's and his team's service, always very helpful."
We responded:
"Thank you Adriano, always great to work with you!"
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Brent Taylor

May 16, 2024

5  out of  5
rating by Brent Taylor
"I would recommend this State Farm office to everybody. I've recently had to file a claim and, having never filed a claim before, was a bit worried about all of the red tape I was going to have to go through. Everybody at this office is friendly and helpful. They helped me to understand my policy and put me at ease about the whole situation. After such a great experience, I wouldn't dream of going anywhere else. Thank you!"
We responded:
"Thanks for leaving us a great review, it was great talking with you on the phone the other day as well! Thanks as well for being willing to recommend us. We really try to be friendly and helpful and treat everyone like they are family. Joseph and Team"
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Maureen Smith

May 3, 2024

5  out of  5
rating by Maureen Smith
"Avery was a delightful help to me today. I have questions about getting my car fixed after someone hit it and I have no experience with all this. Avery helped me understand how to begin and how this other party needs to be responsible . And I was just alerting State Farm about a new claim. She was so nice and patient:)"
We responded:
"Thanks for leaving us a review, I also feel Averee is fantastic! Glad we could help, and we are always here to answer any questions you may have. Joseph Adams"
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Nora

May 2, 2024

5  out of  5
rating by Nora
"Great team super friendly."
We responded:
"Thanks for leaving us a review, always happy to answer any insurance and State Farm questions you may have. Joseph Adams"
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Keenan Kanahele

November 9, 2023

5  out of  5
rating by Keenan Kanahele
"Yes super friendly and helped me out with what I wanted"
We responded:
"Thanks so much for your kind review, and sorry for my super delayed response!"
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cory queen

June 27, 2023

5  out of  5
rating by cory queen
"Been dealing with an accident and came in to talk about a few small things that I couldn't figure out on my own. Got in and out in just a few minutes, Savanna was really helpful."
We responded:
"Thank you so much, glad we could help and it was great to meet you the other day!"
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Colton Blackburn

May 8, 2023

1  out of  5
rating by Colton Blackburn
"UNPROFESSIONAL AND ILLITERATE. THESE PEOPLE TOLD ME MY ACCOUNT WAS ON AUTO PAYMENT THEN TOLD ME IT WAS OFF THEN WOULD THREATEN ME WHEN IT WASNT PAID. NOT TO MENTION THEY NEVER PROCESS PAYMENTS ON DATE AGREED UPON."
We responded:
"I am so sorry about the trouble you've had. We would love to have you come in and see if we can get things right. "
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Jeff Davis

March 6, 2023

5  out of  5
rating by Jeff Davis
"Jospeh has been just phenomenal to work with over the years. He has always responded to my calls and emails and genuinely cares about his clients like they were his friends. I recommend him to all my family and friends and if you are looking for someone to be on your side, then I would call Joseph in a heartbeat!"
We responded:
"Thanks so much! I don't think I even knew how to respond to reviews when you sent this (I probably should have asked you ;) You definitely make it easy to want to do all I can to help, thanks for being such a great family!"
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Leidy Meza

October 6, 2022

1  out of  5
rating by Leidy Meza
"My brother used this company and they charged him after he cancelled his policy. After multiple attempts to try and get money back that was never suppose to be charged a rude agent HUNG up while we were trying to resolve the issue. They say their billing department is complicated and they can’t resolve a simple refund. How complicated can it be ? Maybe because when it’s not your money you don’t care. Don’t use this office. Worst customer service"
We responded:
"I am so sorry you had a bad experience; we really do try to take care of everyone the best of our abilities. We have talked as an office to try and prevent this from happening in the future."
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Kailie West

September 20, 2022

5  out of  5
rating by Kailie West
"I couldn't be happier with my insurance rep and his staff. It's always a pleasant experience every time I speak to them. Plus, they are so personable and thoughtful. They treat you like you are family."
We responded:
"We really appreciate you taking the time to review us. Glad you are part of our State Farm family!"
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Robert Latham

September 1, 2022

5  out of  5
rating by Robert Latham
"Joseph knows his stuff, especially investments! Great insurance agent in Pleasant Grove."
We responded:
"Thanks, You are the best!"
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Autum Adams

June 21, 2022

5  out of  5
rating by Autum Adams
"The staff is great and attentive. Got us the best coverage for a much better rate!"
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Elliott Antillon

May 2, 2022

5  out of  5
rating by Elliott Antillon
"Joseph Adams is great! I have had some issues lately with getting my vehicle towed, and Savanna was able to get me the info that i needed to take care of it. In a stressful situation, i was relieved to get answers. Thank you Joseph Adams @StateFarm"
We responded:
"Thank you so much we appreciate helping in anyway we can!"
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Denise Adams

May 2, 2022

5  out of  5
rating by Denise Adams
"He is always so friendly and answers all my many questions. Returns my calls fast!"
We responded:
"It is great working with you, Thanks!"
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Kathy Anderson

October 29, 2021

5  out of  5
rating by Kathy Anderson
"Love working with Joe! We switched over to State Farm about a year ago and he got us home and auto insurance for less that we were paying with way better benefits. We increased our car insurance because we got a brand new truck and wanted to make sure we were fully covered if in an accident. I've called multiple times throughout the year to ask questions about other types of insurance for my business and he is always responds fast. We love working with Joe!"
We responded:
"So glad that we were able to improve your situation and love working with you!"
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Brent & Melenee Jones

October 28, 2021

5  out of  5
rating by Brent & Melenee Jones
"Joe is a great guy and always makes sure you have enough coverage, but doesn’t break the bank. Very professional."
We responded:
"Thank you so much! You guys are the best"
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Nelson Abbott

October 27, 2021

5  out of  5
rating by Nelson Abbott
"I've worked with him and he is great. Very professional. Knows his stuff."
We responded:
"Thank you appreciate working with you!"
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Sandy Davidson

October 27, 2021

5  out of  5
rating by Sandy Davidson
"Honest family values he respects an cares for others well being"
We responded:
"Thank you Sandy for the kind review!"
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alex carter

July 22, 2021

5  out of  5
rating by alex carter
"This is an agent that actually tells you like it is, very honest, responsive and helpful. So far so good, couldn't be happier."
We responded:
"Thank you so much!"